Access To City Offices Restricted, Operations Modified

Mayor David H. Smith has declared a State of Emergency for the City of Asheboro beginning at 4:00 p.m. on March 16, 2020. This declaration follows directives of federal, state and other local authorities to take preventative and proactive measures to limit the spread of COVID-19. This declaration restricts access to all indoor recreation facilities owned by the City of Asheboro, city offices located at 146 N. Church Street (city hall), the Human Resources office, and Public Works offices. Persons in need of assistance at these offices are advised to call the numbers below to speak with staff. Staff will address any matters that can be handled over the phone or through means other than in-person. If face-to-face interaction is required, limited access to city offices may be granted.

Recreation: (336) 626-1240
City Hall: (336) 626-1201
Human Resources: (336) 629-2037
Public Works: (336) 626-1234

In addition, all city water and sewer utility payments must be made by means other than in-person. Payments may be made at the 24/7 kiosks behind city hall or at 405 E Dixie Drive.

 Changes to Police Department Procedures

As the COVID-19 virus continues to alter our normal daily activities, the Police Department (APD) Command Staff is working to utilize our resources and adjust to the on-going crisis affecting our nation and community. Read the changes below in our practices at APD regarding taking reports by phone along with other guidelines to follow in an effort to mitigate the chances of exposure to COVID-19.

 Reports taken by phone

Beginning Monday, March 23rd between the hours of 0800-2200, the Asheboro Police Department will designate two desk officers to take non-emergency report calls from 336-626-1300 ext. 337. As of now, the desk officers will only be taking reports by phone Mon-Fri and we will monitor and evaluate this practice as it progresses.

Notifying citizens of the process to electronically receive completed reports

An email (policerecords@ci.asheboro.nc.us) has been created for citizens to request reports electronically. 

Responding to calls for service/Interacting with the complainant

Randolph Communications will be instructing complainants/citizens to meet officers outside a residence when feasible to limit exposure and prevent any unnecessary risks.