Systems Maintenance

Systems Maintenance

Lift StationSystems Maintenance is a highly diversified and skilled department that utilizes electrical, plumbing, mechanical, welding, construction and other trade skills. Systems Maintenance is responsible for the continual operation of all equipment at the Water Treatment Plant and Wastewater Treatment Plant in addition to 27 wastewater lift stations, 15 low pressure sewer pumps, 4 water pumping stations at 3 reservoirs, 1 drinking water booster pump station, 2 pressure reducing valves and 6 drinking water storage tanks. Systems Maintenance also maintains 24/7/365 communications with Telemetry for 27 remote units, 1 repeater, and 1 master for wastewater treatment and 11 remote units and 1 master for water treatment. This continual operation is achieved through preventive maintenance, innovative problem solving, and weekly routine inspections.

Nitrification Pump StationSystems Maintenance is also responsible for researching, investigating and installing new equipment in addition to retrofitting old, obsolete equipment with more efficient, cost-saving options. Employees in this department are required to obtain multiple state certifications in order to demonstrate the proper knowledge, skills and abilities required to perform their duties. FenceEmployees also follow strict on call procedures 24/7/365 in order to meet state requirements as defined in the Asheboro Collection System permit Section I Part 7-11, Section II Part 1-6, 11, Section III Part 1-4, Section IV Part 1-3, Section V Part 1-2 and aid in minimizing interruptions in water and sewer services to Asheboro customers.

In case of emergency (sewer overflow, water leaks, etc.) after 5 p.m., on weekends or holidays, call 9-1-1. Emergency dispatchers will send an on-call investigator. During normal business hours, Mon - Fri 8:00am - 5:00pm call 336-626-1234.

Low Pressure Sewer Pumps

The City of Asheboro has 15 Low Pressure Sewer Pumps. These low pressure sewer systems consist of a pumping unit installed on a homeowners property which is connected to the City of Asheboro sewer system in order to transfer wastewater from the homeowners house to the collection system for treatment. There are some things you need to know in order to keep your system running smoothly. These systems serve the same purpose as a conventional system, taking waste from your toilets, sink, shower, bath, dishwasher, washing machine, etc. and transferring them to the sewer system and wastewater treatment plant. The main difference is these systems use a pump to ensure the waste enters the collection system and does not leak out onto the ground or back up in your home. To avoid blockages and damage to the pump, the following items should NEVER be placed down the drain and allowed to enter the sewer system:

  • Glass
  • Metal
  • Abrasive materials including gravel, sand, aquarium stone, coffee grounds
  • Seafood shells
  • Socks, rags, or cloths
  • Plastic
  • Sanitary napkins or tampons
  • Disposable diapers
  • Kitty Litter
  • Explosives
  • Flammable materials
  • Lubricating oil, grease or paint
  • Kitchen Grease - see our FOG program for more information
  • Strong chemicals
  • Gasoline or diesel
  • Stormwater runoff
  • Personal wipes or any other product marked "flushable" 

Be Aware on your property:

  • DO NOT touch the valves
  • DO NOT turn power off to the pump
  • DO NOT block the vent on the pump station
  • DO NOT cover the pump station lid

Ensure access is available to the pump station at all times and keep plant growth and debris away from the unit. Please take special care when digging in your yard near the pump station or discharge pipe. If you accidentally break any of these lines call (336)626-1234 Mon-Fri 8am-5pm or 911 after hours, weekends, or holidays and proper personnel will be notified. Do not attempt to repair the system yourself.

Learn More about what to do if the alarm sounds on your low pressure sewer system.

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