City of Asheboro, NC

City of Asheboro Utility Billing & Collection Department
336-626-1222
billing@asheboronc.gov

Application To Stop Utility Services / Final Bill

Requests to close an account must be made by the account holder or an authorized, identity-verified individual currently on file.

Requests to stop service should not be submitted more than 10 days before the date of requested disconnection.

* Indicates required information

Account Number*

Name on Account*

Service Street Address (This is the address where service will be stopped)*

Phone Number*

Email*

Personal identification is required for any type of account change.

Upload copy of identification(Front Side Only)*

Date to Stop Service (Monday - Friday Only, excluding holidays - Must be requested 24 hours in advance)*

Forwarding Address:

Street Address*

City*

State*

Zip Code*

Final Bill Information:

The final utility bill will be calculated using the last meter reading taken when services are disconnected. Usage charges are billed up to the point when the utility services are stopped. The City does not prorate. Any deposit on file is applied to the final bill. The customer service representative handling your request will provide further information on the final bill amount and deposit refund, if applicable, information.

Please allow 48 business hours for your request to be processed. Staff will follow up with you via email at the email address provided in the application above.

If you need to cancel or change the date of this request once submitted, please contact the billing office during normal business hours.