Utility Rate Information

WATER AND SEWER RATES as of July 1, 2019 (adopted 7-1-2014)- Billed Monthly



 

CUBIC FEET

(APPROX. 7 ½ GAL. TO CU. FT)

 

WATER

AMT.

SEWER AMT.

TOTAL W&S

MINIMUM

Inside City Limit Rates

 

 

 

From:

0-150

MINIMUM

$13.91

$17.18

$31.09

From:

150 and up

Per 100 CF

$2.74

$2.81

 

 

 

 

 

Outside City Limit Rates

 

 

 

From:

0-150

MINIMUM

$34.78

$42.95

$77.73

From:

150 and up

Per 100 CF

$6.85

$7.03

 

 

Total Minimum Bill for each service includes 150 cubic ft. usage. 

*Consumption multiplier is per 100 cubic ft and is applicable to both water and sewer services for usage over 150 cu. ft

Consumption fee (multiplier *((usage over 150)/ 100) will be added to the minimum bill amount for total bill.

SEWER ONLY RATES- unmetered

Residential (monthly)

Business (monthly)

Inside Sewer Only – per dwelling

22.80

22.80

Outside Sewer Only – per dwelling

45.60

45.60

MISCELLANEOUS FEES and other Information: 

Late Fee: Tier 1                   $10 assessed to all accounts not paid in the billing office by 5:00 pm on 15 day after billing.

Late Fee: Tier 2                   $20 assessed to all accounts not paid in the billing office by 5:00 pm on 25th day after billing.

Return Check / Draft fee:  $25

Deposit for Service:            $140 for locations inside City Limits;   $160 for locations outside City Limits

Tamper Fee:                           $150 first occurrence; $500 second occurrence 

  • Bills are produced at the end of every month.  Payment is due on the 15th day of the month following the billing date.  An account is considered paid when the billing office has RECEIVED the payment.  Postmark dates are not valid when considering if a payment has been made.  Late fees are assessed to all accounts past due on the 15th day after billing and the 25th day after billing.  Payments are due at 5:00 pm.  Customers should use Kiosk, online payment or phone payment for last minute payments or payments outside business hours. Accounts past due as of the close of business on the 25th day after billing will be subject to have services disconnected on the next business day and will remain disconnected until payment is made.  If disconnected, service will not be established outside normal business operating hours, regardless of if payment has been made.
  • Deposit for services will be applied to the final bill only and any remainder left will be sent to customer.  Late fees are applicable even if a request for service disconnection is given.  Minimum bills are not prorated in any situation.
  • The City of Asheboro Bills in arrears - usage period is one month behind billing date.
  • Overpayment amounts will remain on account and will be applied to the future billing charges(s).       
  • Payment by Draft is highly encouraged to avoid concerns with late fees.  See billing clerk for more information. 
  • Adjustments, when applicable, are given as outlined in the City of Asheboro adjustment policy. 

 AFTER HOURS SERVICE:

 For after hour water leaks, sewer stoppage and sewer overflows, please call 911. The 911 Operator will dispatch a City of Asheboro Maintenance employee as soon as possible.

CONTACT INFORMATION:

Billing Department          336-626-1222                    

Maintenance Department           336-626-1234 ext. 2205

For inquiries on Sanitation Department fees:  336-626-1234

PAYMENT MAILING ADDRESS:    Please allow adequate time for postal delivery when mailing payments.

CITY OF ASHEBORO

PO BOX 2628

ASHEBORO, NC 27204-2628