Try our new utility customer portal!

Looking to save time when paying your water bill? Tired of waiting in line at the payment kiosks? Try out our new online customer portal! You can sign up for e-billing, view & print bills, review account payment & usage history and set up electronic bill pay.

Setting up the payment portal is easy. Grab your most recent invoice with your account number and personal CID number and visit https://asheboronc.authoritypay.com.

You also can set up payment by draft, mail payment or use personal bank bill pay services. Visit the Utility Billing page for more information.